This section is devoted to our most frequently asked questions about anything and everything related to tubing, rafting, canoeing, kayaking, and all of the other aspects of the river trip. Check this out if you have any concerns and it’ll probably help answer your questions. If you don't see the question you want answered here, simply call us and we’ll be glad to help at 908-996-5386.
Q: When should I make reservations?
A: We ask that your reservations are made at least three days in advance, if possible. We only take reservations through our website because your information is quickly and easily stored in our reservation system. It is not mandatory to make a reservation, but it helps us serve you better by being properly staffed, supplied, and ready on the day of your river adventure. Groups of 20 or more persons should reserve at least a week in advance. We do take reservations all year round, so reserve today by clicking here.
Q: I need to change something information on a previous reservation I've made, how do I change that information?
A: Simply fill out a new reservation and mention that you're just updating a previous reservation in the "comments" section.
Q: Do you have lockers or a keycheck?
A: Sorry, lockers are not available at this time, but we are looking to possibly add them this 2017 season. Fortunately, we do have a free, complimentary keycheck! Make sure to check your keys in so that you don't lose them in the river! Lock your valuables in a hidden, concealed spot in your car or leave you precious personal items at home for extra safety. Delaware River Tubing is not responsible for lost, stolen, or misplaced items.
Q: What physical shape should I be in?
A: You must be in good physical condition to participate. Those with health concerns or other issues should consult with their physician prior to coming. For safety reasons, those with heart conditions, those who are pregnant, and those who have other serious conditions cannot participate on the ride. This is for your safety! Please call us with your concerns if you have any questions. Also, lifejackets are available for all age groups.
Q: What are the age limits and restrictions?
A: Four years old is the absolute minimum age to participate. All persons must wear a life jacket to participate. Furthermore, minors (those under 18) must have a responsible and legal adult guardian accompanying them. On certain days when the water levels are higher than normal, we may change the age and experience requirements until water levels resume to their normal levels. Novice swimmers and inexperienced swimmers MUST wear a life jacket to participate.
Q: Do you have kayaks or canoes?
A: Yes! We offer kayaks and canoes to rent. We offer single kayaks, tandem kayaks, sit-on-top kakaks, and canoes.
Q: How much money should we bring? And do you accept credit cards?
A: Check out our pricing page to determine how much you will need for your party. You should always bring enough money in case of any emergency. Visa, MasterCard, and Discover Credit cards are accepted at Delaware River Tubing and at the Famous River Hot Dog Man. Sorry, we do not accept American Express. Checks are accepted, but only with State ID for groups of 20 or more only. Cash is accepted, as well.
Q: Are we allowed to bring coolers or alcohol?
A: Alcohol is strictly prohibited for your safety. Coolers are prohibited because food is offered on the trip at the midway point, and Delaware River Tubing, in association with The Famous River Hot Dog Man, have the highest interest in preserving our beautiful river and keeping it clean. If you have dietary needs or concerns that may require you have something, please call us in advance to discuss your concerns at 908-996-5386. We do offer vegetarian meal options for vegans.
Q: What should we bring with us on our trip?
A: Check out our checklist page to find out what is necessary and suggested. Just remember to bring a bathing suit, water shoes, a change of clothes, and some extra money for snacks and souvenirs!
Q: What is the average water temperature?
A: Check out our trip planner section to find out the current day’s water temperature. You can view the water temperature here. Generally, it averages in the high 70's to mid 80's.
Q: What are normal hours of operation?
A: We are open 7 days a week from Memorial Day through Labor Day, typically (based on river and weather conditions). For our seasonal schedule, visit our hours page for more information.
Weekday Hours - 10AM-3PM (Last trip leaves at 3, open until last customer finishes)
Weekend and Holiday Hours - 9AM-4PM (Last trip leaves at 4, open until last customer finishes)
Q: How long in distance is the river trip? How much time does it take to complete
A: The trip covers a physical distance of 5-6 miles. In a tube/raft, it usually takes about 3 to 4 hours to complete. If you rent a kayak or canoe, the trip will take approximately 2.5 - 3 hours to complete. Trip times will vary and change on a daily basis based on wind/water conditions.
Q: How often do the shuttle buses run?
A: The shuttle buses run continuously. There are no set departure times. The shuttles will come and go as customers come and go. All you have to do is show up and the rest will be take care of.
Q: What's the average depth of the river?
A: The river averages at 2-4 feet deep for most of the trip. However, some spots can exceed 8-10 feet deep, but this is rare in this section of the Delaware River. On average water level days, you can literally walk most of the trip in waist deep waters.
Q: Are their any rapids? What "class" are they?
A: Yes, there are spots with rapids during the second half of the river trip. The rapids are classified as Class I, which is the smallest class out of a 5 class scale. They are great rapids for beginners and still fun for the river veterans.
Q: Do I have to wear shoes?
A: Yes, shoes are mandatory. Furthermore, shoes cannot be flip flops or sandals. Shoes that are acceptable are any water shoe with a heel strap, Croc-style shoes, or old sneakers. If you don't have proper water shoes, we sell proper river footwear at on on-site River Store. The river bed is covered in rocks that can be sharp or jagged. Water shoes will save your feet and make your trip more enjoyable.
Q: What's included with the FREE BBQ MEAL?
A: The FREE BBQ MEAL includes either 2 hot dogs or 1 cheeseburger, a large beverage, and a snack halfway on your trip at "The Famous River Hot Dog Man."
If you'd like a chicken breast sandwich, veggie burger, or nachos and cheese, you can upgrade your meal for $2.00 and replace your hot dogs or cheeseburger. If you'd like a bottled water, you can upgrade and replace your large beverage for $2.00.
Q: Do you have changing rooms?
A: Yes, we have changing rooms available. We also have a snack bar located at our operation's check-in.
Q: Can I buy tickets online before I come?
A: Yes, we occasionally offer special deals with Groupon, Living Social and other discounting websites. Buy tickets for your trip here from Ticketleap.
Q: Can I bring my own equipment and just use your shuttle bus service?
A: Sorry, you can not bring your own equipment and use our shuttle services anymore due to our change in insurance policies. Furthermore, we do not offer parking for private recreationalists. You must rent equipment from Delaware River Tubing to use any of our services and property. Thank you for understanding.
Q: Do you have life guards?
A: No, this is an unguided river trip and you are choosing to participate at your own risk. We do however have staff with certified life guard, CPR, and first-aid training. We also have 5 jet boats that scan up and down the river on busy days and 4 jet boats on slower days.