Frequently Asked Questions
This section is devoted to our most frequently asked questions about anything and everything related to tubing, rafting, canoeing, kayaking, and all of the other aspects of the river trip. Check this out if you have a couple concerns and it’ll probably help answer your questions. If you don't see the question you want answered here, simply call us and we’ll be glad to help at 908-996-5386.
Q: When should I make reservations?
A: We ask that your reservations are made at least three days in advance, if possible. It is not mandatory to make a reservation, but it helps us serve you better by being properly staffed, supplied, and ready. Groups of 20 or more persons should reserve at least a week in advance. We do take reservations all year round, so reserve today by clicking here. Availability for Canoes and Kayaks cannot be guaranteed or reserved, unless you purchase tickets in advance. By purchasing online, you will get to check-in using our EXPRESS VIP LINE to save time. To purchase tickets online, please click here.
Q: Do you have lockers or a keycheck?
A: Unfortunately, lockers are not available. Fortunately, we have a free, complimentary keycheck! Make sure to check your keys in so that you don't lose them in the river! Lock your valuables in a hidden, concealed spot in your car or leave you precious personal items at home for extra safety. Delaware River Tubing is not responsible for lost, stolen, or misplaced items.
Q: What physical shape should I be in?
A: You must be in good physical condition. Those with health concerns or other issues should consult with their physician prior to coming. For safety reasons, those with heart conditions, those who are pregnant, and those who have other serious conditions cannot participate on the ride. This is for your safety! Please call us with your concerns if you have any questions. Also, lifejackets are available for all age groups.
Q: What are the age limits and restrictions?
A: Four years old is the minimum age to participate. All children under 18 are required to wear a life jacket, no exceptions, regardless of swimming ability. Furthermore, minors (those under 18) must have a responsible and legal adult guardian accompanying them.
Q: Do you have kayaks or canoes?
A: Yes! We offer kayaks and canoes to rent. Both are available for rent for the Delaware River and the D&R Canal, but to reserve a canoe or kayak, you must buy tickets in advance (due to the limited quantity) through TicketLeap to reserve.
Q: How much money should we bring? And do you accept credit cards?
A: Check out our pricing page to determine how much you will need for your party. Keep in mind that we have a $6.00 parking charge for cars and always bring enough in case of an emergency. Visa, MasterCard, and Discover Credit cards are accepted. Sorry, we do not accept American Express. Checks are accepted, but only with State ID. Cash is accepted, as well.
Q: Are we allowed to bring coolers or alcohol?
A: Absolutely not. Alcohol is strictly prohibited for your safety. Coolers aren’t allowed because food is offered on the trip at the midway point, and Delaware River Tubing, in association with The Famous River Hot Dog Man, have the highest interest in preserving our beautiful river and keeping it clean. If you have dietary needs or concerns, please call in advance to discuss your concerns at 908-996-5386.
Q: What should we bring with us on our trip?
A: Check out our checklist page to find out what is necessary and suggested. Just remember to bring a bathing suit, water shoes, a waterproof camera, and some extra money for snacks and souvenirs!
Q: How is the water temperature?
A: Check out our trip planner section to find out the current day’s water temperature. You can view the water temperature here. Generally, it averages in the high 70's to mid 80's.
Q: What are your hours?
A: We are open 7 days a week until Labor Day weekend. For our seasonal schedule, visit our hours page for more information.
Weekday Hours - 10AM-3PM (Last trip leaves at 3, open until last customer finishes)
Weekend and Holiday Hours - 9AM-4PM (Last trip leaves at 4, open until last customer finishes)
Q: How long is the river trip?
A: The trip covers a 5-6 mile distance. It usually takes 3 to 4 hours to complete (based on water level and wind conditions).
Q: How often do the shuttle buses run?
A: The shuttle buses run continuously. There are no set departure times. The shuttles will come and go as customers come and go.
Q: What's the average depth of the river water?
A: The river averages at 2-4 feet deep for most of the trip. However, some spots can get up to 8-10 feet deep, but this is rare in this section of the Delaware River.
Q: Do I have to wear shoes?
A: For your protection, shoes are mandatory. Furthermore, shoes cannot be flip flops or sandals. Shoes that are acceptable are Crocs, Sandals with a heel strap, or old sneakers. If you don't have proper water shoes, we sell proper river footwear at on on-site River Store.
Q: What's included with the FREE BBQ MEAL?
A: The FREE BBQ MEAL includes either 2 hot dogs or 1 cheeseburger, a large beverage, and a snack halfway on your trip at "The Famous River Hot Dog Man."
If you'd like a chicken breast sandwich, veggie burger, or nachos and cheese, you can upgrade your meal for $2.00 and replace your hot dogs or cheeseburger. If you'd like a bottled water, you can upgrade and replace your large beverage for $2.00.
Q: Do you have showers or changing rooms?
A: Yes, we have showers and changing rooms available. We also have a snack bar located at our operation location (where you park your vehicle).
Q: Can I buy tickets online before I come?
A: Yes, you can purchase tickets online from Ticketleap. When you buy online, you get to enjoy our EXPRESS VIP LINE and you get on the river faster. Buy tickets for your trip here.
Q: Can I bring my own equipment and just use your shuttle bus service?
A: Yes, you can bring your own equipment if you'd like. It is $15.00 for the shuttle service, but that price also includes the FREE BBQ MEAL with "The Famous River Hot Dog Man."